Frequently Asked Questions

Why should I join the LiveWire panel?

When will I get paid for a survey?

Why do you require a social security number for payment?

How can I receive more survey invitations from you?

How come I was invited to participate in a paid survey, but the link isn't working?

How many survey invitations will I receive from you?

What if I get an invitation to a survey, but I don't have the time to do it? Will that affect future invitations?

Do all surveys have pre-screening requirements?

Do I have to be a member of the panel to participate in your studies?

Do you accept panelists from all over the world?

What kind of surveys do you do?

Are surveys open to kids too?

How do I join the LiveWire panel?


Why should I join the LiveWire Panel?
Well... it's fun and it's profitable. When you participate in our surveys, you are paid cash each and every time. No points to collect, no lotteries or sweepstakes, no gimmicks. Our surveys pay between $1 and $50, with the most common payment averaging $5 - $10. How much you are paid is based on how much time it will take to participate. The longer and/or more complex a survey, the more you will be paid.

When will I get paid for a survey?
Payments are made by check approximately 3 weeks after the survey closes. That may be more than 3 weeks after you submit your survey responses, depending on how early in the survey process you participated.

Why do you require a social security number for payment?
We require a social security number for payment because our panelists are considered independent contractors of our company. So, in much the same way you would provide the number to any employer, we need it. While there is no tax implication to you if you earn under $600 in a calendar year, the number allows us to deduct the tens of thousands of payments we make each year on our corporate taxes.

How can I receive more survey invitations from you?
Invitations are sent to the panel using the demographic information you provide at sign-up. There is no need to ask for more invitations from us. You will be notified when your basic demographic criteria matches what we are looking for.

How come I was invited to participate in a paid survey, but the link isn't working?
We hate to turn people away, but because our surveys pay a cash incentive 100% of the time, all of our surveys have participant limits. Most of our surveys close out within about 48 hours, so to improve your chances of participating in our studies, check your email regularly.

How many survey invitations will I receive from you?
That's difficult to predict. In some months you may get several invitations a week. And then you may go a month and not hear from us at all. The number of invitations you receive is based on our survey requirements and whether or not you match the consumer profile we are looking for.

What if I get an invitation to a survey, but I don't have the time to do it? Will that affect future invitations?
There's no pressure being on the LiveWire panel. If you receive an invitation from us, you can choose to participate or not. It has no affect on future invitations you will receive from us.

Do all surveys have pre-screening requirements?
Yes, there are usually pre-screening requirements for our surveys. We publish a pre-screening questionnaire to assemble the exact type of respondent we need. Sometimes we look for people who have done a certain activity, purchased a specific product or believe in a specific statement. Other times we are looking for the people who have NOT done a certain activity, NOT purchased a product or DO NOT believe in a specific statement. Because you will not know what we are looking for when we recruit for our surveys, just answer the questions truthfully.

Do I have to be a member of the panel to participate in your studies?
Some of our surveys are open to anyone, registered with us or not. But only people who have registered with the panel will be paid for survey participation.

Do you accept panelists from all over the world?
At this time we are only accepting U.S. residents into our panel.

What kind of surveys do you do?
We are a consumer-focused research company, whose surveys are geared to products, services and concepts that are consumer-based. Our research has touched on many industries including retail, food and beverage, leisure activities, cars, clothing, travel, and more. Whenever a specific client wants to get "into the mind" of a consumer before a product is available in stores, before a commercial airs on TV, before a new product is developed, or to give a strategic direction, our research helps.

Are surveys open to kids too?
When you register to join our panel, all the members of your household are eligible to participate. However, there are stricter guidelines for kids under the age of 13. We are fully compliant with the Children's Online Privacy Protection Act, which is federal legislation that dictates how a company can "talk" to kids online. As such, a specific permission slip must be signed and sent to us before anyone under the age of 13 can participate in our studies. Click here to download the permission form.

How do I join the LiveWire panel?
You can find the entry questionnaire at http://www.joinlivewire.com